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FAQ

If you can’t find the answer to the question you have, please give us a call or send us a message through our Contact page.

Which industries do you serve?
Where are you located?
How will I receive my products?
Which forms of payment do you accept?
What are the products you provide?
Do you have a large supply of inventory? What are your stocking levels?
Can you provide technical data and traceability?
Which materials do you use?
How quickly can you turn around custom fasteners?

 

Which industries do you serve? Do you do business with businesses like mine?
We serve all industries that need fasteners, tools, ladders, consumable products and other supplies used in OEM, MRO and throughout the lifecycle of large construction and engineering projects. Visit our Markets We Serve Globally page to learn more.

Where are you located?
We are headquartered in Jacksonville, FL, USA. We have multiple locations that can serve you wherever you are.

How will I receive my products?
We offer pickup, package shipping, LTL shipping, next-day/overnight and international. Contact us to learn more about our delivery and shipping options.

Which forms of payment do you accept?
Visa, Discover, Mastercard, American Express and Cash. We also offer industry payment terms for clients who have an account with us. Contact us to learn more about opening an account with us.

What are the products you provide?
We distribute fasteners, tools, ladders, consumable products and other supplies used in OEM, MRO and throughout the lifecycle of large construction and engineering projects. We also specialize in manufacturing custom fasteners to your specifications. Visit our Products page to check out our product categories.

Do you have a large supply of inventory? What are your stocking levels?
Yes, we do. It has always been our mission to carry a large supply of fasteners so that you can rely on us to have what you need whenever you need it. Visit our Vendor Managed Inventory page to learn about how our stocking levels can benefit your business.

Can you provide technical data and traceability?
Yes, we can provide the chemicals and physicals certifications of our fasteners, and we can trace all of them to their origin. Contact us to learn more about materials traceability.

Which materials do you use?

  • Only the highest quality materials.
  • For the fasteners that we distribute, we can provide the complete physicals and materials certification.  Visit our Fasteners page to learn more about our specifications.
  • For the custom fasteners that we manufacture, we concentrate on Hot Galvanized, Stainless, and Alloy Steels. Visit our Custom Manufacturing page to learn more.

How quickly can you turn around custom fasteners?
We can meet your timeline, but if you need custom fasteners expedited, we can manufacture and deliver them within 24 hours or less. Visit our Custom Manufacturing page to learn more.